Type of Resource


Publication Date

June 23, 2023


Social Media and Apps 

Snapchat is an app where users can share (snaps) photos, messages, and short videos which can be customised with filters, text, and stickers.

Users can decide how long their followers can view their snap for and if the content is sent directly, it will disappear after it is viewed. Alternatively, if a user uploads content to their Story (see Snapchat Buzzwords), it will remain visible for 24 hours.

Core Functions

Family Centre

Snapchat have introduced a new in-app safety tool for parents. The tool gives parents insight into who their children are talking to, allowing to view who their child is friends with on the app and who their child has spoken to in the last week. In order to comply with privacy rules, the message content will not be shown.

In order to use Family Centre, a child user’s account must be linked to their parent’s account.

Parents and carers can use the Family Centre to disable My AI, Snapchat’s artificial intelligence chatbot, from responding to their child’s linked account. Once disabled, they will still be able to see and message the chatbot, but it will not respond.

Age Restrictions

Snapchat rules (Terms and Conditions of Service) require users to be 13 or older to use the app.


Safety Settings

Top Tips

Deleting or deactivating your Snapchat account

Snapchat gives users the option to deactivate or delete their account if they find they are spending a lot of time on it. If a user decides to take a break from the app, none of their friends will be able to contact or interact with them on the app. Snapchat gives the user the option to deactivate their account for 30 days. If they don’t log in after that time, their account will be deleted.

Adjust your safety settings, report and block in Snapchat

Snapchat Support

Welcome to the Online Safety Hub

How old are you?

If you are under 18, click the blue button below to visit the Online Safety Hub micro-site for children and young people.