If a pupil has experienced something upsetting or feels harassed on social media, the first step is always to block the person who is sending the messages. If the message is particularly inappropriate or part of an ongoing case of bullying and harassment, you should also consider capturing the offending message. This can be done by taking a ‘screenshot’ or ‘screen grab’ of it.
Find out how to block the offensive person by visiting our Online Safety Centre.
If you are using an iPhone, hold the ‘Menu’ button and the ‘On/Off’ button at the same time on the screen you wish to capture. For example, if it is a Facebook post you want to capture, find and locate the post and take a screenshot of it. The screenshot will then be saved into your Camera Roll.
If you are using a Mac, you must press ‘Command’ (cmd), ‘Shift’ and ‘3’ at the same time. This will save the screenshot to your Desktop folder.
If you are using an Android device, hold the ‘On/Off’ button and the ‘Volume Down’ button at the same time on the screen you wish to capture. The screenshot will be saved into the Gallery, then Screenshots.
If you are using a PC, you press the ‘Print Screen’ button, which is located on the upper right-hand corner of your keyboard. Once you have done this, open a programme such as Microsoft Word or Paint and press ‘Ctrl’ and ‘V’ and the same time or right click on your mouse and click paste.